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381

Ibid., 32.

382

Elyse Tanouye, «Johnson & Johnson Stays Fit by Shuffling Its Mix of Businesses», Wall Street Journal, 22 December 1992, Al.

383

Lawrence G. Foster, A Company that Cares (New Brunswick, NJ: Johnson & Johnson, 1986), 82.

384

Robert O’Brian, Marriott: The J. Willard Marriott Story (Salt Lake City: Deseret, 1987), 182.

385

Ibid., 180–184.

386

Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), chapter 6; Jon Friedman and John Meechan, House of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), chapter 3; «About American Express», публикация об истории компании.

387

Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 93.

388

Jon Friedman and John Meechan, House of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), 52.

389

Ibid., 106.

390

«About American Express», публикация об истории компании; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City: Country Life Press, 1950), 96–108.

391

Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 106.

392

Из интервью авторам.

393

«How Hewlett-Packard Entered the Computer Business», архивный документ Hewlett-Packard Company.

394

Из интервью авторам.

395

«Riding the Electronics Boom», Business Week, 27 February 1960; Harry Mark Petrakis, The Founder’s Touch (New York: McGraw-Hill, 1965), 215–218.

396

Jon Friedman and John Meechan, Ноше of Cards: Inside the Troubled Empire of American Express (New York: Putnam, 1992), 53.

397

International Directory of Corporate Histories (Chicago: St. James Press, 1988), 395; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), 133.

398

«About American Express», публикация об истории компании; Alden Hatch, American Express 1850–1950: A Century of Service (Garden City, NY: Country Life Press, 1950), глава 11.

399

A Company that Cares (New Brunswick, NJ: Johnson & Johnson, 1986), 38, 116, 119.

400

Elyse Tanyoue, «Johnson & Johnson Stays Fit by Shuffling Its Mix of Businesses», Wall Street Journal, 22 December 1992, Al.

401

Ibid.

402

Sam Walton with John Huey, Made in America (New York: Doubleday, 1992), 70.

403

Цитата из Darwin, Origin of Species.

404

Интервью авторов с менеджером Wal-Mart — студентом Stanford Executive Program in Organization Change.

405

Noel M. Tichy and Stratford Sherman, Control Your Own Destiny or Someone Else Will (New York: Doubleday, 1993), 52.

406

Virginia Huck, Brand of the Tartan — The 3M Story (New York: Appleton-Century-Crofts, 1955), 23.

407

Mildred Houghton Comfort, William L. McKnight, Industrialist (Minneapolis: T. S. Denison, 1962), глава 5; Our Story So Far (St. Paul, MN: 3M Company, 1977), 60.

408

Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), главы 3–8.

409

«Product Directory 1990», 3M Corporation, 261.

410

Our Story So Far (St. Paul, MN: 3M Company, 1977), 58.

411

Virginia Huck, Brand of the Tartan — The 3M Story (New York: Appleton-Century-Crofts, 1955), глава 12.

412

Ibid.

413

Our Story So Far (St. Paul, MN: 3M Company, 1977), 56–58.

414

Mildred Houghton Comfort, William L. McKnight, Industrialist (Minneapolis: T. S. Denison, 1962), 127.

415

Из всех источников по 3M особо подчеркивается William L. McKnight, Industrialist и Our Story So Far.

416

Our Story So Far (St. Paul, MN: 3M Company, 1977), 12.

417

Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), глава 15.

418

Ibid., 134; Our Story So Far, 70; Comfort, 138.

419

Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), 189–190.

420

Robert Levering and Milton Moskowitz, The 100 Best Companies to Work far in America (New York: Doubleday Currency, 1993), 299.

421

Our Story So Far (St. Paul, MN: 3M Company, 1977), 113–115.

422

Our Story So Far (St. Paul, MN; 3M Company, 1977), 93.

423

Ibid., 112.

424

P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 55–56.

425

«Keeping the Fire Lit Under the Innovators», Fortune, 28 March 1988, 45; 1992 3M Annual Report, 3.

426

«Masters of Innovation», Business Week, 10 April 1989, 58.

427

Our Story So Far (St. Paul, MN: 3M Company, 1977), 5.

428

«Masters of Innovation», Business Week, 10 April 1989, 62.

429

Our Story So Far (St. Paul, MN: 3M Company, 1977), 12.

430

Ibid., 101.

431

«Masters of Innovation», Business Week, 10 April 1989, 60.

432

Getting to Know Us, издание компании.

433

Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Doubleday Currency, 1993), 299.

434

Our Story So Far (St. Paul, MN: 3M Company, 1977), 4.

435

Ibid., 7.

436

1992 3M Annual Report, 3.

437

3M Annual Report, 1989; Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Doubleday Currency, 1993), 299.

438

Virginia Huck, Brand of the Tartan — The 3M Story (New York, Appleton-Century-Crofts, 1955), 115–118.

439

P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 63.

440

Ibid., 57.

441

Ibid., 54.

442

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), глава 2.

443

Эта фраза Тома Питерса часто используется для описания 3M.

444

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), глава 2.

445

Ibid., 145.

446

Ibid., 159.

447

Ibid., 145.

448

Ibid., 235.

449

Ibid., 264.

450

Ibid., 291.

451

«It’s no Longer Just Grind, Grind at Norton», Fortune, August 1963, 120.

452

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 264.

453

Ibid., 263.

454

Paul B. Brown, «See Spot Run», Forbes, 10 May 1982, 140.

455

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 313.

456

P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 72.

457

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 307.

458

P. Ranganth Nayak and John M. Ketteringham, Break-throughs! (New York: Rawson Associates, 1986), 65; Paul B. Brown, «See Spot Run,» Forbes, 10 May 1982, 140.

459

Charles W. Cheape, Family Firm to Modern Multinational: Norton Company, A New England Enterprise (Boston: Harvard University Press, 1985), 356.

460

Our Story So Far (St. Paul, MN: 3M Company, 1977), 23.

461

Nick Lyons, The Sony Vision (New York: Crown, 1976), 147–149.

462

«The Three Year Deadline at David’s Bank», Fortune, July 1977; интервью с авторами.

463

Suzanna Andrews, «Deconstructing the Mind of America’s Most Powerful Businessman,» Manhattan Inc., 1989.

464

«Things Are Adding Up Again at Burroughs», Business Week, 11 March 1967; «Anatomy of a Turnaround», Forbes, 1 November 1968; «Burroughs’s Wild Ride with Computers», Business Week, 1 July 1972; «How Ray McDonald’s Growth Theory Created IBM’s Toughest Competitor», Fortune, January 1977.

465

«Texas Instruments Cleans up Its Act», Business Week, 19 September 1983.

466

Bro Uttal, «Texas Instruments Regroups», Fortune, 9 August 1982.

467

Thomas J. Peters and Robert H. Waterman, In Search of Excellence (New York: Harper & Row, 1982), 15.

468

Our Story So Far (St. Paul, MN: 3M Company, 1977), 7.

469

Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 268.

470

Robert W. Galvin, The Idea of Ideas (Schaumburg, IL: Motorola University Press, 1991), 51–52.

471

«A Master Class in Radical Change», Fortune, 13 December 1993.

472

Уэлч родился 19.XI.35 (Slater, 27); начал работу в GE 17.Х.60 (Slater, 33); был избран CEO 19.XII.80; приступил к исполнению обязанностей четыре месяца спустя (Tichy, 58).

473

Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 24.

474

The General Electric Story (Schenectady, NY: Hall of History Foundation, General Electric Company, 1981), volume 4, 81; Robert Slater, The New GE (Homewood, IL: Irwin, 1993), 25.

475

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